Support – Fintia
Fintia is a personal finance app that helps you register, categorize, and analyze your expenses using your voice. If you have any questions or need help, you'll find answers below or can reach us directly.
Frequently Asked Questions
How do I log an expense by voice?
Tap the microphone button on the main screen, say what you spent and the amount (for example: "coffee, 45 pesos"), and Fintia will automatically transcribe and register the expense for you.
How do I cancel my Premium subscription?
Subscriptions are managed through the App Store or Google Play. To cancel on iPhone:
- Open the Settings app on your iPhone.
- Tap your name at the top, then tap Subscriptions.
- Find Fintia and tap Cancel Subscription.
You will retain access to Premium features until the end of your current billing period.
How do I restore my purchases?
If you previously purchased Fintia Premium and it is not active on your current device, open the app, go to the Premium screen, and tap Restore Purchases. Make sure you are signed in with the same Apple ID or Google account used for the original purchase.
Is my data secure?
Yes. Your financial data is stored securely using Firebase (Google Cloud) with encrypted transmission (TLS) and strict access controls. We do not sell or share your data with third parties for advertising purposes. For full details, see ourPrivacy Policy.
I can't sign in. What should I do?
Fintia uses Google Sign-In and Sign in with Apple — there is no password to manage. If you are having trouble signing in, make sure your internet connection is active and try again. If the issue persists, contact us ataurtu.apps@gmail.com.
How do I delete my account?
You can request the deletion of your account and all associated data at any time. Visit ourDelete Account page for instructions.
Contact Us
If your question is not answered above or you need further assistance, send us an email and we will get back to you within 24–48 business hours.